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Traditional Facilitation

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Dynamic Facilitation
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The
facilitator
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Helps keep people to a logical agenda and agreed-to guidelines of behavior. Within that structure, s/he helps people self-organize, be creative and build relationships, taking no sides. |
Follows energy more than an agenda. He or she assures a quality of conversation that is heartfelt, inclusive, and creative. Supports each perspective while results emerge in a non-linear way.
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| The issue
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Is solvable. Issues that are impossible or emotionally charged are avoided, muted or dispassionately broken into smaller, manageable pieces. |
? Is one people care about it. It can be an ?impossible to solve? mess or a deep conflict. Often the group discovers ?the real problem? to be something unexpected. |
| The people involved
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? Usually maintain their roles. They are expected to manage their passions, and prejudices to accommodate the group. A diversity of viewpoints hinders agreement. |
Drop their roles and become authentic. They discover and speak their minds and hearts. Individual uniqueness and diversity of views is an asset in the quest for breakthroughs. |
| The thinking and talking process
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? Is primarily decision-making, a form of transactional talking, where people discuss, analyze, sort, weigh, judge and decide. If there is a conflict the facilitator remains neutral and helps people negotiate. Trust-building exercises or training may be required beforehand. |
Is primarily choice-creating, a form of transformational talking. People examine, reflect, explore, create, and celebrate. Progress happens non-linearly through shifts of mind and heart. Unanimity emerges, a co-sensing of what is best for all. |
| The result is a
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? Decision made on a given topic through voting, consensus, problem-solving, compromise, or fiat. Commitment is built separately. |
Unanimous conclusion about both the problem and the solution. It is a shared sense of what is best, to which all feel commitment. |
| The process is
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? "static," a set of steps known beforehand. While the process is important it is not as important as Results. Results are the focus. They are determined in comparison to pre-set goals. |
? "dynamic," in the flow. Exceptional results happen through a focus on the process, which also yields personal growth, trust, and a sense of "we." |
| The time involved is ... |
? More. The process often feels like it progresses faster because the issues are smaller and progress more measurable. |
? Less, A breakthrough process may seem longer since the problems are bigger and there are often periods of chaos. |